Warranty
Lifetime Structural Warranty
ApexArmor provides a limited lifetime structural warranty on all full roof replacements completed by our team. This warranty applies exclusively to workmanship-related issues that arise during the original owner’s ownership of the vehicle, provided the roof installation was performed by ApexArmor.
Covered issues include:
- Staples backing out
- Loose or shifting decking
- Cracked or damaged decking not caused by external forces
Notification Requirement: Customers must alert ApexArmor within 5 business days of discovering any issue to avoid further damage and retain eligibility for warranty coverage.
Spray-On Roof Systems (ApexArmor) – No Maintenance Required
ApexArmor spray-on roofing systems are polyurea-based, high-performance coatings that require no scheduled maintenance to remain under warranty. Advantages:
- No sealant re-application
- No scheduled conditioning
- No maintenance logs required
While the customer must continue to maintain the general condition of the vehicle, no maintenance proof is required for ApexArmor spray-on roof warranties.
Exclusion Notice: Bubbles, blisters, or separation caused by surface contaminants (e.g., oil, dust, chemical residues) or mixture/application inconsistencies are not covered under this warranty.
Standard Rubber Roofs – Maintenance Required
- Clean and condition roof every 6 months
- Inspect for sealant failures around vents, trims, or penetrations
- Notify ApexArmor within 5 business days of discovering bubbles, separation, or visible sealant damage
Paint & Body Warranty
ApexArmor provides a lifetime warranty for paint and body services it performs. All repairs are held to an OEM or higher standard at ApexArmor’s discretion.
Warranty Conditions:
- Transferable to new owners of the serviced vehicle
- Issues must be reported within 5 business days of discovery
- ApexArmor may perform repairs on-site or at a designated facility
- Additional labor or parts outside original scope may be billed to customer or insurance provider
Maintenance Requirement: The vehicle must be buffed and waxed every 6 months. Proof of maintenance (photos and invoices) is required upon request.
Paint Exclusions:
- Hazing, chalking, or gloss loss due to improper care or overexposure
- Damage from abrasive cleaning agents or over-buffing
- Acid rain, chemical fallout, or excessive UV exposure
- Rock chips, scratches, or impact from normal use
- Paint applied over previously repaired or refinished areas not stripped to bare substrate
- Vehicles over 10 years old
- Paint failures from defective materials (recourse is through the paint manufacturer, not ApexArmor)
- Jobs explicitly waived from warranty coverage with customer signature
Electrical Warranty
ApexArmor will honor the manufacturer's warranty on any electronic component we supply and install.
- No warranty is provided on labor or parts if the customer supplies the component.
Windshield Warranty
ApexArmor offers a 1-year warranty on windshield replacements for defects in labor and workmanship.
Mobile Repair Services
All mobile repair services include a 90-day warranty on parts and labor.
Transferability
All ApexArmor warranties are transferable to a new owner. The new owner must notify ApexArmor within 30 days of transfer.
Repair Locations & Cost Clarification
ApexArmor may:
- Require the vehicle to be returned to an authorized facility
- Perform work on-site at its discretion
- Charge supplemental fees for labor or parts outside the scope of the original service
- Request coverage from insurers, customers, or manufacturers if necessary for OEM-level repairs
Comprehensive Exclusions – Apply Across All Warranty Areas
- Surface bubbles/blisters caused by contaminants or improper mixture/application
- Fading, hazing, chalking, or loss of gloss/shining from improper care, abrasive agents, pressure washing, or excessive UV exposure
- Wrinkles in rubber roofing membrane
- Sealant failure due to lack of maintenance (for rubber roofs only)
- Vents, ladders, sealants, electrical components, skylights, and other external parts (covered by manufacturer warranties if applicable)
- Accidents, misuse, off-road damage, or improper use
- Vehicles used commercially or competitively (warranty limited to 5 years)
- Structural failures discovered after the fact that affect the original repair area
- Jobs waived from coverage, documented with a signed customer waiver
- Vehicles over 10 years old (coverage limited to accessed/serviced areas only)
- Defects in third-party or customer-supplied products or components (recourse is with the manufacturer)