Warranty

Elite RV Roof & Collision provides a lifetime structural warranty on all full roof replacements performed by our team. This warranty covers all workmanship-related issues that occur during the original owner’s ownership of the vehicle, provided the roof replacement was completed by Elite.

The structural warranty includes coverage for:

• Staples backing out
• Loose or shifting decking
• Cracked or damaged decking not caused by external forces

If any issue arises with a roof replacement performed by Elite, the customer must notify us within 5 business days of discovery to avoid further damage and to preserve warranty coverage.

Elite’s spray-on roofing systems, including ApexArmor, are maintenance-free. These advanced polyurea-based systems do not require regular cleaning, sealing, or conditioning to maintain their lifetime warranty. This is one of the core benefits of choosing a spray-on system:

• No recurring sealant applications
• No regular conditioning required
• No maintenance logs needed

Elite still expects the vehicle itself to be properly cared for, but proof of roof maintenance is NOT required for spray-on roofs.

For traditional rubber roof replacements (not spray-on), the customer is required to:

• Clean and condition the roof every 6 months

• Inspect for sealant damage around vents, trim, and other components

• Alert Elite to any gaps, bubbles, or visible sealant issues within 5 business days of noticing them

Acceptable maintenance may be performed by the customer, a third-party shop, or Elite. Proof of maintenance (photos and invoices) must be provided if requested. Failure to perform or prove this maintenance will void the lifetime warranty for standard rubber roofs.

• This warranty is transferable to a new owner of the vehicle.

• Elite reserves the right to complete repairs on-site or require the vehicle to return to our location.

• If a repair requires labor outside the original scope, additional charges may apply.

• Fading, chalking, gloss loss due to improper care, chemicals, or pressure washing
• Components such as vents, ladders, sealants, and electrical parts (manufacturer warranty may apply)
• Wrinkles in rubber membrane materials
• Accidents, external damage, or misuse (e.g., off-road driving)
• Vehicles used for commercial or competitive use (limited to 5-year structural warranty)
• Roofs on vehicles over 10 years old – limited to the areas Elite had access to during initial repairs
• Any issues explicitly waived from warranty (documented with a signed waiver)
• Structural failures discovered after the fact that compromise the integrity of the repair

For non-spray roofs, sealant is the customer’s responsibility. Elite does not warranty sealant failure or any damage caused by neglected sealant. Spray-on roofs eliminate this concern entirely.

• (The customer is always responsible for maintenance of the vehicle. Proof of maintenance may be requested from customer during the warranty coverage analysis. Elite requires all vehicles to be buffed and waxed once every 6 month period in order to maintain their lifetime warranty to prevent hazing and deterioration, among other long term issues. If customer is unable to provide proof of maintenance, this warranty will be void. Photos and an invoice will be required as proof of maintenance.)

• Hazing, chalking, loss of shine or gloss caused by improper care, abrasive polishes, cleaning agents or excessive pressure washing or buffing. – paint deterioration caused by abuse, accidents, acid rain, chemical fallout or overexposure to uv rays.
• Accidents, scratches or rock chips due to normal vehicle use. – finishes on vehicles used for commercial or competitive purposes – failures resulting from vehicle misuse (I.e. off-road use etc.)
• Repairs completed in a previously repaired or refinished area, unless stripped to bare metal, wood or fiberglass
• Repairs completed on vehicles 10 years old or older
• Paint failures caused by proven and documented defective PPG or Dupont products – any and all recourse will be through paint manufacturer of product, not Elite RV Roof and Collision
• Repairs made to a vehicle that Elite has informed the customer will not be covered by our warranty (this is a case by case basis and the customer will always be informed and a waiver signed).
• Elite reserves the right to void this warranty at any time if a deeper structural issue is found that will affect the services provided by Elite.

Elite RV Roof and Collision gives our customers a limited lifetime structural warranty for Titan spray-on roof linings performed by Elite. Elite’s structural warranty covers all workmanship related issues that arise. The structural warranty covers issues such as staples backing out or decking becoming loose. Elite’s limited structural lifetime warranty only covers issues that have not been caused by any external forces. If the customer has an issue with a roof that Elite RV Roof and Collision has applied a Titan spray-on roof lining to, the issue must be brought to Elite’s attention within 5 business days of discovery to avoid further damages from occurring. Waiting to alert Elite RV Roof and Collision to any issues with your roof any longer than 5 business days after discovering any issues will result in the termination of this warranty.

In order for the customer to maintain their limited lifetime warranty, the customer must allow Elite RV Roof and Collision to inspect their roof once every 6 months. If the customer is within 25 miles of an Elite RV Roof and Collision location, a representative will travel to the customers location to inspect their roof free of charge. To ensure there are no long term issues the customer must alert Elite RV Roof and Collision as soon as any bubbles or gaps are found.

This warranty is transferable to any new owners of the vehicle that received the Titan spray-on roof lining. Elite RV Roof and Collision must be notified of the transfer of ownership within 30 days of transfer.

Elite RV Roof and Collision offers a 90-day warranty on parts and labor for mobile repair services.

• Fading, hazing, chalking, loss of shine or gloss
• Components are not subject to Elite’s warranty.
• Vents, electrical components, skylights, ladders, sealants, and rubbers are not covered under Elite’s lifetime warranty
• Accidents, scratches or tears
• Vehicles used for commercial or competitive purposes receive a 5 year structural warranty which allows for the same coverages laid out by this warranty, with the only difference being the limited term.
• Failures resulting from vehicle misuse (E.g. offroad use, etc.)
• Warranty coverage only applies to the scope of work that Elite was able to access during the initial application.
• Component failures caused by proven and documented defective manufacturer products. Any and all recourse will be through the manufacturer of the product, not Elite RV Roof + Collision.
• Repairs made to a vehicle that Elite has informed the customer will not be covered by our warranty – this is a case by case basis and the customer will always be informed and a waiver signed before application is performed.
• Elite reserves the right to void this warranty at any time if a deeper structural issue is found that will affect the services provided by Elite.